oh the joys of dial up, finally got online no thanks to multilinks.
Their customer service is complete crap, I wanted to buy a spare battery for our LSP-3000 phone as i noticed the phone was only keeping its charge for a short time.
The conversation went along these lines:me: do you sell the rechargable batteries for the LSP-3000multilinks woman: yes we do, it costs 2500 nairame: ok can i buy onemultilinks woman: where is the phone?me: its at home but i just need the batteries multilinks woman: we can't sell you the battery without seeing the phone as there could be a fault with itme: no there's no fault with it i just need to buy the batteriesmultilinks woman: no you have to see our technicianme: but i just want to buy the batteries, God this place has turned into NitelAt this point i speak to someone who looks fairly intelligent
me: can i buy the batteries for the LSP-3000multilinks engineer: yes it costs 2500 nairame: i knowmultilinks engineer: where's the phone?me: its not here i just need the batteries.multilinks engineer: eh
Quickly realising that the conversation was going along the same lines, i changed my approachme: ok i need spare batteries for my LSP-3000, the current one is fine but i'll like to buy a spare one.multilinks engineer: eh ok, you need to pay 2500 naira to the cashier, take a copy of the receipt to that guy over there and wait...me: okmultilinks engineer: can you fit it?me: well i'll try but if i can't, i have a trained monkey who can definitely do it
And that my peeps is an example of what Nigerians have to go through everyday while dealing with government organisations, private organisations, churches etc.
The simple things have been turned into some complicated bureacratic mess. No wonder everyone seems to have given up